The Hill Church, and Matthew’s House, have an experienced safeguarding team (consisting of people with social service and criminal justice experience). Our safeguarding policy is found here for The Hill Church and here for Matthew’s House.

All incidents or matters of concern will be considered diligently. If you are concerned that someone you know is being abused or neglected then be assured that our team will address the matter thoroughly. We also seek expert advice, if necessary, from the organisation Thirtyone:eight or social services.

Preferred reporting option

In relation to any safeguarding issues for the activities we are involved in then please contact us via email safeguarding@the-hill.co. If you would rather speak to someone please simply ask us to contact you regarding a safeguarding matter and a member of our safeguarding team will call you as soon as possible.

Should you not wish to report a concern or matter to us directly for any reason then you can use the most suitable approach below.

Alternate reporting option

We have a reciprocal arrangement with an independent charity to us – Reading Family Church. Their own safeguarding team will review any matter raised to them that relates to The Hill Church. They can be contacted on 01189876278 and ask for their Safeguarding Team.

Other options

You may wish to contact Social Services direct using the information below:

Adult Safeguarding
Tel: 01792 636854
Email: adult.safeguarding@swansea.gov.uk

Child and Family Information, Advice and Assistance Service
Tel: 01792 635700
Email: access.information@swansea.gov.uk

Emergency Duty Team
Tel: 01792 775501
Email: EDT@swansea.gov.uk

Remember if the matter presents an immediate life threatening or risk of significant harm to a person, you should report it immediately to the appropriate service on 999.